Users again report problems for disrupted Azure and Microsoft 365 Services

Azure and Microsoft 365 services are facing another round of disruptions, with users reporting significant performance issues and difficulties in accessing various functionalities. The Microsoft 365 Status account on X (formerly known as Twitter) acknowledged these problems, stating, “We are currently investigating access issues and degraded performance across multiple Microsoft 365 services and features. Additional details can be found in the admin center under MO842351.”

In response, Microsoft has taken steps to mitigate the impact by rerouting user requests and implementing other measures. The company is closely monitoring the situation to ensure a full resolution and has directed users to their status page for updates. The 365 Status account also noted ongoing awareness of the issues and provided guidance on where to find detailed information about the incident.

In addition, Azure Support addressed the issue with its X account and confirmed that an investigation into issues impacting Azure services is still continuing. The message reassured users that their teams are actively working to resolve the issues as quickly as possible and encouraged users to stay informed through their status page.

While a previous global outage was attributed to a faulty update from the cybersecurity company CrowdStrike, which affected Microsoft’s Windows operating system, the current disruptions have not yet been linked to any specific software. Microsoft’s service status website recently indicated “network infrastructure” issues impacting access to Microsoft Azure. The Azure platform, which supports a wide range of services, has seen disruptions that have affected the communication between applications, users, devices, and the internet.

The latest issues were highlighted following a significant increase in user reports on DownDetector, particularly concerning Outlook and other Microsoft applications.

The major outage on July 19 had far-reaching effects, disrupting numerous sectors worldwide, including travel and market operations. Initially, the issues were detected in the United States, where failures in Microsoft services like Azure and 365 were noted. It was later determined that an update from CrowdStrike’s Falcon Sensor threat-monitoring software had caused system crashes in Microsoft’s Windows operating system, leading to widespread IT disruptions for many businesses globally.